pandapay makes refunds quicker than ever. If you have a cancelled order, we’ll send the money straight to your pandapay balance, a new feature in your foodpanda app.
When you place an order using a card linked to your foodpanda account, you will receive refunds into your pandapay.
Please note that we can only process refunds into your pandapay for payments made via a card linked to your account.
If your order gets cancelled then you will see this screen as confirmation.
Once we have added the refund to your pandapay balance, you will see this screen. Please allow a few moments for the refund to be processed to your pandapay after seeing the cancellation screen.
You can also view your refunded pandapay balance at any time by tapping on the top left menu icon.